Refund Policy

Effective Date: 14/05/2024

Rewiree ("us", "we", or "our") offers a refund policy to ensure customer satisfaction. Please read this policy carefully before making a purchase or using our services.

Refund Eligibility

• Non-Initiated Consultations: If you have made a payment for a consultation but the consultation has not yet been initiated by our team, you are eligible for a full refund.
• Cancellation Before Initiation: If you wish to cancel your consultation before it has been initiated by our team, you are eligible for a full refund.
• Technical Issues: If technical issues prevent the initiation or completion of a consultation, and these issues cannot be resolved within a reasonable time frame, you are eligible for a full refund.

Refund Process

To request a refund, please email us at info@rewiree.com with the following details:

• Order ID
• Payment ID
• Username

Once we receive your refund request, we will review it and process the refund within 7-14 business days. Refunds will be issued to the original payment method used for the purchase.

Refunds Not Available Under the Following Circumstances:

• Completed or In-Process Consultations: If the consultation has been completed or is in process, we cannot initiate a refund.
• Late or Missing Refunds: If you haven’t received a refund yet, please double check your bank account or contact your credit card company. It may take some time before your refund is officially posted.
• Abuse or Fraud: We reserve the right to refuse refunds in cases of abuse or fraud.

Jurisdiction

All refund disputes will be subject to the laws of Raipur Jurisdiction only.

Contact Us

If you have any questions about our Refund Policy, please contact us at info@rewiree.com.